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Rideshare Accident Lawyer Explains What to Do If You Are in an Uber or Lyft Accident

Ridesharing is defined as a service that provides one-way transportation on short notice. The most prominent ridesharing companies are Uber and Lyft. These enterprises developed a business model that uses cell phones or internet-based applications which allow individuals to be picked up and driven to a destination in exchange for a fee. These companies differ from a taxi service in that Uber or Lyft drivers use their personal vehicles to transport clients instead of using a company-owned cab.

Since Uber’s inception in 2009 and Lyft’s in 2012, the popularity of ridesharing has grown exponentially. With ridesharing thriving, there is increased potential for accidents. If an accident does happen and a passenger is injured, insurance rules for compensation can be complicated and confusing.

The purpose of this article is to discuss the intricacies of being in a ridesharing accident. Let’s start with the basics.

What is ridesharing?

Technically, ridesharing is a mode of transportation in which multiple people travel together in the same vehicle. Examples of this are buses, trains, subways, carpooling, etc. The purpose of ridesharing is to reduce overcrowding highways.

However, with the arrival of companies such as Uber and Lyft, not all rides are shared. To be precise, Uber and Lyft are Transport Network Companies (TNCs). These companies connect commuters with drivers who offer driving services using their own cars. This commuter/driver connection is made possible through the use of a smartphone-based platform. For this article, when we use the term “rideshare,” we are referring to TNC companies such as Uber and Lyft.

Let’s take a look at some statistics.

Ridesharing accident statistics

A 2019 research brief by the Becker Friedman Institute for Economics at the University of Chicago attempts to quantify the impact of ridesharing on fatal accidents. Here are some key takeaways:

– Ridesharing apps have offered new options for riders and drivers alike.

– Ridesharing has also increased the number of vehicle miles traveled.

– While there are clear benefits to ridesharing services, the increased number of vehicles on the road has led to a rise in the number of traffic accidents and fatalities.

– Fatalities have increased about two to three percent annually since the introduction of ridesharing services.

There is scant public information or statistics about non-fatal ridesharing accidents available. Uber issued a report in 2019 that details the number of fatalities; however, the report omits any mention of non-fatal accident statistics. Lyft has not published any accident-related data at all.

According to the National Highway Traffic Safety Administration (NHTSA):

“. . . in the first nine months of 2020, which includes about six months of data during the COVID-19 pandemic, traffic fatalities rose 4.6 percent from the first nine months of 2019. At the same time, vehicle miles traveled fell about 14.5 percent. This led to an increase in the fatality rate per 100 million vehicle miles traveled to 1.35, up from 1.10 in the same period of 2019.”

How rideshare companies work

Rideshare companies consider themselves to be a third party that connects people who need transportation with drivers. They state they are not transportation companies but rather technology companies that bridge ride seekers to car owners.

Rideshare drivers are considered to be independent contractors and, therefore, do not receive employee benefits. This employee status and other operational practices seem to be more about revenue than safety.

Rideshare companies often employ pressure tactics.

Rideshare drivers complain of constant pressure to stay on the road. They are sent in-app prompts to keep them driving. An example of this type of psychological pressure was given in a Slate article:

“For years, ride-hail apps have also sent out frequent nudges to incentivize workers to get or keep on the road. For example, when a tired Uber driver working near Penn State University tried to go offline at 4 a.m. one morning in 2015, a playful in-app notification from Uber popped up to say, “YOU’RE $1 AWAY FROM EARNING $40. Don’t stop now; keep driving!”

Another tactic used by these companies is to cut the driving fees periodically, telling their drivers that this will ultimately benefit them because more people will use the cheaper driving service. However, the real impact of this is to keep drivers on the road for more extended periods.

Both Uber and Lyft now have a 12-hour shift limit, but there are ways around that.

Rideshare drivers are given little to no training.

Uber has no training requirements for its drivers. They do offer a training course, but the drivers have to pay for it out of their own pockets, plus they have to be off the road for four hours while they take the course; many drivers just cannot afford this.

A Forbes article tells of a new driver who signed up for the Washington DC area. He states that he was shocked to find that all he had to do was get his driver’s license and some paperwork approved and watch a 13-minute video, then he was put on the road. He said:

“When I got to one of the onboarding sessions at a local hotel, it was like, ‘Here’s your papers, go to the other room, get your phone, and great—get on the road and drive.’”

Lyft does have a training requirement which consists of six short videos that take approximately 20 minutes to view in total. The videos cover things like proper interactions with passengers, reporting safety issues, sexual misconduct, etc. Drivers are blocked from working until these videos have been viewed.

The condition of the vehicle is the responsibility of the car owner.

Both Lyft and Uber require vehicles to:

– Have four doors

– Pass any state or company inspections

– Have no cosmetic damage

– Have working headlights, taillights, brake pad/shoe thickness, tire tread life, etc.

How old the car is allowed to be will depend upon in which state it is being driven. An important thing to note is that all car repairs or upkeep are the car owner’s responsibility. This fact leads to questions such as: Is the car inspected regularly? Are any repairs required actually done? Is the upkeep of the vehicle up to date? Have all repairs been done correctly? The point here is poorly maintained cars can lead to accidents.

The skilled Fort Myers car accident attorneys at Viles & Beckman have experience dealing with insurance companies, investigating accidents, and helping clients recover damages for their injuries. Let a qualified attorney handle the details of your case.

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The firm’s continued dedication in advocating for their clients has led to the recovery of millions of dollars from negotiated settlements and court-awarded damages. It’s impossible to guarantee results because each case has distinctive characteristics, but our team will advocate for you, and do our best to build a strong case against liable parties to obtain the best outcome for your individual situation.

The legal team at Viles & Beckman has more than 40 years of experience helping injured clients recover the compensation they deserve for losses related to car accidents and injuries caused by negligent parties.

Most common reasons for rideshare accidents

Even if you’re not the driver, it is always a good idea to be familiar with what types of car accidents are most common so you can be alert while on the road. Here is a list of the most typical rideshare accidents that happen on U.S. roads today:

Acts of Nature


Events such as rain, fog, snow, and ice cause accidents.

Distracted driving


This is a significant cause of rideshare accidents as drivers are continually checking GPS devices and talking to passengers.

Driving under the influence of drugs or alcohol


Because rideshare drivers are independent contractors, they aren’t monitored closely.



Rideshare drivers often put in long hours behind the wheel because their income is dependent on the number of passengers they serve each day.

Failure to maintain vehicles


Due to busy routines or lack of revenue, rideshare drivers can forget to or cannot afford to keep their vehicles maintained properly.

Ignoring stop signs and traffic lights


Rushing around and being in unfamiliar areas can lead to running stop signs and traffic lights, resulting in an accident.



Rideshare drivers can have as little as one year of driving experience to be hired as a driver. While younger drivers (from 21 to 23 years old) must have at least three years of driving experience, they are still young and relatively inexperienced.



Because rideshare drivers make their money based on the number of customers they transport, speeding can be a problem.



Rideshare drivers can get in a hurry and become impatient with other drivers on the road. Or they can become inattentive during periods of heavy traffic. Driving too close to the car in front of you often leads to fender benders or worse.

Unsafe lane change


Rushing, distraction, inexperience, and impatience can lead to an improper lane change, which endangers both passengers and drivers.

How were you injured?

We understand the frustration of dealing with an injury and the financial fallout that comes with expensive medical bills. Losing your ability to work after an injury and being pressured or ignored by the insurance company is something no one should go through.

No matter how you were injured, a Florida personal injury lawyer from Viles & Beckman may be able to help you recover your losses.

Most common types of car accidents

Even if you’re not a driver, you must be aware of the most typical types of car crashes because passengers need to be alert when on the road, too. Following are the six most common types of accidents on U.S. roads:

Rear-End collisions


Rear-end crashes account for around 29 percent of all car accidents and happen when a driver hits the back of the car in front of them. These collisions often occur during periods of heavy traffic and sometimes end up involving several vehicles.

Head-On Collisions


Head-on collisions are the most dangerous and accounted for more than 57 percent of passenger deaths in 2019. The most common cause of a frontal impact accident is a vehicle veering from its lane and colliding with a car going in the opposite direction. Head-on crashes are rare and most often occur in rural areas where travel lanes aren’t adequately delineated or where medians aren’t used to separate traffic.

Side-Impact Collisions


Also called a “T-Bone,” these accidents occur when one vehicle turns against on-flowing traffic and collides perpendicular to an oncoming car. This type of accident has increased in the last 20 years because of higher traffic speeds and the increased number of larger vehicles (e.g., SUVs, crossovers, and vans) on the road.

Single-Car Collisions


A single-car collision is usually the result of a driver losing control of the car and traveling off the road, then hitting an object (e.g., a tree, a mailbox, or a fence). These types of accidents are caused by driver distraction, driver impairment, or weather conditions.

Low-Speed Collisions


Low-speed, low-impact accidents usually happen in places like parking lots and school zones. These types of areas bustle with activity and can be quite tricky to navigate. The National Safety Council (NSC) states that the number of car accident claims jump between Black Friday and the end of the holiday season.

Pedestrian Collisions


The Governors Highway Safety Association (GHSA) states that during the period between 2009 and 2018, traffic fatalities involving pedestrians increased 53 percent—from 4,109 in 2009 to 6,283 in 2018.

The skilled Fort Myers car accident attorneys at Viles & Beckman have experience dealing with insurance companies, investigating accidents, and helping clients recover damages for their injuries. Let a qualified attorney handle the details of your case.

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Florida Rideshare Accident FAQ


If you’re a passenger of a rideshare service (Lyft or Uber) and the vehicle was in an accident, you can receive compensation for any injuries sustained. Whether the accident was the fault of your rideshare operator or another driver, insurance policies are in place to protect passengers. However, we strongly recommend speaking with an experienced Fort Myers rideshare accident lawyer to determine the best way to get compensated.

If you have been involved in a rideshare accident, we STRONGLY RECOMMEND you at least get a case evaluation. (It’s FREE!) These types of accidents can be complicated cases due to the constantly-evolving laws for ridesharing services. Quite often, victims are unsure of even which insurance company they should be seeking compensation from; Whether it’s the driver’s insurance or the rideshare company. A rideshare accident lawyer can develop a strategy to recover the maximum amount of money for your injuries.

Always contact the authorities first in an accident. A rideshare accident is no different. Once it’s safe to do so, you can begin to contact Lyft or Uber to inform them of the accident. If you believe that the operator was at fault, gather all necessary documentation and make a claim against the driver’s insurance company.

Passengers can easily reach Uber’s support from their software platform in the event of an accident or any type of emergency. Under the “help” section in the mobile app, you’ll find the option to contact the Uber emergency hotline.

If it’s an emergency, call 911. You can also access the 911 feature in Lyft’s in-app Safety Center. If you need to report an accident, you can connect with their “Claims Customer Care” team directly from the mobile app.


Things to do to make your rideshare experience safer

There are a few common-sense precautions to take that may help you avoid an accident:

  • Make sure you choose drivers with a lot of positive ratings.
  • Never sit in the front seat.
  • Avoid any serious conversations with your driver.
  • If you feel your driver is going too fast, politely ask them to slow down.
  • Never enter a vehicle if your driver appears to be under the influence of drugs or alcohol. Get another ride!

About the Author of this Page

The above information was written or reviewed by one of the attorneys at Viles & Beckman LLC who have a combined experience of nearly 60 years: Marcus Viles, Michael Beckman or Maria Alaimo. The information provided in this article comes from years of experience trying legal cases outside and inside courtrooms throughout Florida along with extensive research. Our services are available to the residents of Fort Myers, Naples, Cape Coral, and any other area in Florida.

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